YOUR TELEMEDICINE VISIT
On the day of your appointment, you’ll receive a link telemedicine call, either by text or email. Be sure to check your spam/junk mail.
- Click on the link provided 10-15 minutes prior to the start of the appointment.
- Choose a private, well-lit location where you can comfortably hear and speak.
- Choose “Allow” when the browser asks for access to your microphone and camera.
- A Smartphone or computer with a strong internet connection and full battery. Try to use WiFi, since cellular networks will use data.
- A web browser that works with our telehealth system:
- iPhone: Safari (v.12 and later)
- Android phone: Chrome (latest 3 versions) or Samsung Internet (v.12 and later)
- Mac computer: Chrome (latest 3 versions), Firefox (latest 3 versions) or Samsung Internet (v.12 and later)
- Windows computer: Chrome (latest 3 versions), Firefox (latest 3 versions) or Edge (v.79 and later)
Before your visit:
- Install the latest web browser updates to your device to make sure your call goes smoothly
- Run a pre-call device check to make sure your technology is set up
What is Telemedicine?
Telemedicine (TM) is a popular, virtual alternative to traditional in-office visits. A live, face-to-face interaction (think FaceTime or Skype) via electronic communication is used to deliver care between a provider and patient.
It provides flexibility for those who have travel challenges/limitations, struggle to fit in doctor visits into their schedule, don’t have a sleep specialist in their area, or prefer to use technology.
Anyone who’d like a new patient or follow-up visit, has an existing appointment, or needs to “meet” with a respiratory therapist.
In order to use TM, you need: an iPhone/Android, laptop, computer, or iPad with working camera; a reliable internet/phone connection; and a private, well-lit location. TM may not be the right platform for everyone, so we’ll ask you a few questions to make sure TM will work for your visit.